Returns Policy

We accept returns only under the following conditions:

  • The product received is damaged

  • The wrong product was delivered

  • The item is defective

A return request must be raised within 48 hours of delivery, and an unboxing video is mandatory as proof.

Items Not Eligible for Return

The following items cannot be returned under any circumstances:

  • Digital courses

  • Used, washed, or altered products

  • Hygiene-related items (e.g., innerwear, cosmetics)

Refund Process

Refunds are processed only after the returned product undergoes a quality inspection.
Refunds will be issued through the original payment method or as wallet credit, depending on the situation.

Replacement Policy

If the required product is in stock, we will provide a free replacement for eligible return cases.

Contact for Returns

For return or refund assistance, contact us at:
📧 support@chickidoos.com
📞 7483539325